Basic Business Math
Basic Business Mathematics
Prerequisite: None
Course Description: This course is designed for anyone with a high school diploma or GED seeking fundamental math skills which can be applied for moving into management positions with any company. Course topics can be applied to managing personnel, construction and home repairs, and developing and understanding basic bookkeeping financial statements.
Math is an important part of managing business. Get to know some commonly used fractions and their decimal equivalents, area and perimeter formulas, angle measurements, and financial formulas — including understanding interest rates and common financial acronyms — to help with your business tasks.
Course Objectives:
- Demonstrate an understanding of business terms, forms, tasks through the application of business mathematics
- Solve problems relating to personal finance
- Demonstrate math skills used in personnel management, purchasing, and sales
- Demonstrate mathematical processes involved in bookkeeping
- Increase skill in estimating and evaluating answers
- Develop speed and accuracy in the performance of fundamental mathematics processes
BWC: Project Management
Course Description:
This course develops a foundation of concepts and solutions that supports the planning, scheduling, controlling, resource allocation, and performance measurement activities required for successful completion of a project. Course Objectives:- Understand role of project management and the Project Cycle
- The importance to project management of the project appraisal, planning and
- Determine the feasibility of the project prior to implementation
Coaching Strength & Conditioning Principles
Coaching Strength & Conditioning Principles
Course Description: Coaching Strength and Conditioning Principles is an online course and test based on the text, Bigger, Faster, Stronger. The course content is a research-based approach.
Prerequisite: None
Course Objectives:
- Explore the scientific principles, concepts, and theories of strength training and conditioning as well as their applications to athletic performance
- Investigate key topics and current research in exercise physiology, biochemistry, anatomy, biomechanics, endocrinology, sports nutrition, and sport psychology
- Analyze the design of safe and effective strength and conditioning programs
- Learn techniques for warm-up, stretching, and resistance training exercises
- Gain insights into testing and evaluation, including the principles of test selection and administration as well as the scoring and interpretation of results
- Examine facility design, scheduling, policies and procedures, maintenance, and risk management
Diversity in the Workplace | Basic Workplace Competencies | Online Courses
Diversity in the Workplace
Course Description: This online course provides an overview of the concepts and practices of diversity in the workplace. It covers the fundamentals of creating an inclusive environment, including how to identify challenges associated with differences, foster mutual respect among coworkers, and build a culture of appreciation for uniqueness. You will learn about diversity management strategies, communication tactics, and conflict resolution methods. You will also gain an understanding of how to create policies that ensure fairness and promote equality. Through interactive lectures, readings, discussions, videos, and assignments you will develop your understanding of diversity while learning how to contribute towards creating a safe and stimulating work environment that values everyone’s contribution regardless of race, gender, or sexual orientation. This course is ideal for individuals who want to learn the essentials for building a diverse workplace so they can facilitate cultural competency amongst team members. Course Objectives:- Understand different aspects & components associated with workplace diversity
- Identify challenges associated with differences & develop appropriate policies
- Utilize problem-solving techniques such as brainstorming when forming teams
- Examine communication methods between coworkers & stakeholders
- Foster mutual respect by recognizing unique perspectives & opinions
- Develop strategies for managing conflicts within diverse workgroups
- Promote respect & inclusion by displaying empathy toward colleagues
- Exercise leadership skills such as motivation & creativity
- Assess the impact on decision-making while considering opinions from diverse groups
- Create an organizational culture that celebrates uniqueness & encourages healthy dialogue
OSHA General Industry Survey
OSHA General Industry Survey Course Description: This course is meticulously crafted to equip participants with a comprehensive understanding of Occupational Safety and Health Administration (OSHA) regulations and standards specific to the general industry sector. This course delves into the fundamental principles of workplace safety and hazard identification, emphasizing practical applications and compliance strategies. Topics covered include but are not limited to hazard recognition, injury prevention, emergency preparedness, safety protocols, and regulatory compliance. Course Objectives:
- Interpret and apply OSHA regulations and standards relevant to the general industry.
- Identify common workplace hazards and assess risk levels.
- Implement effective strategies for hazard mitigation and control.
- Develop comprehensive safety protocols and emergency response plans.
- Demonstrate proficiency in conducting workplace safety inspections and audits.
- Analyze case studies and real-world scenarios to understand practical applications of OSHA regulations.
- Collaborate with peers to evaluate and improve workplace safety practices.
- Utilize appropriate personal protective equipment (PPE) and safety protocols.
- Understand the importance of employee training and communication in maintaining a safe work environment.
- Demonstrate compliance with OSHA regulations through practical assessments and case studies.
Principles of Good Customer Service
Course Description:
This course is designed to provide an understanding of the principles of good customer service and how to apply them in practice. Topics covered include understanding customer expectations, building relationships with customers, using effective communication strategies, creating a positive atmosphere for customers, and resolving customer complaints. By the end of this course, participants will have a comprehensive understanding of the application elements of good customer service and their importance in providing exceptional service experiences. Course Objectives:- Identify customer expectations when providing services
- Utilize interpersonal skills to form relationships with customers
- Apply communication techniques for exchanging information with customers
- Develop strategies for creating a warm, welcoming atmosphere for customers
- Practice problem-solving techniques used in difficult situations involving customers
- Examine how to effectively handle customer complaints
- Analyze how good customer service can lead to increased business success
- Assess ethical considerations when dealing with customers
- Implement feedback loops to ensure continual improvement in services
- Demonstrate an understanding of principles related to good customer service through written assignments and class discussions
Teamwork
Teamwork
Course Description: This online course provides an overview of the dynamics, principles, and practices of teamwork. It covers the fundamentals of collaboration, including how to identify team roles, foster cooperation, delegate responsibilities and achieve peak performance in any project or task. You will learn about communication strategies, problem-solving techniques, and conflict-resolution methods. You will also gain an understanding of how to build trust among teammates by displaying empathy and respect. Through interactive lectures, readings, discussions, videos, and assignments you will develop your teamwork skills while learning how to bring a cohesive unit together with a shared vision toward a common goal. This course is ideal for individuals who want to learn the essentials of successful teamwork so they can work collaboratively with their peers to reach maximum productivity. Course Objectives:- Understand different team roles & responsibilities within projects
- Develop effective communication strategies between group members
- Foster cooperation & collaboration within teams
- Demonstrate an understanding of diverse perspectives & utilize them for decision-making
- Use problem-solving techniques such as brainstorming & root cause analysis
- Utilize appropriate delegation methods when forming workgroups
- Resolve conflicts while considering the interests of all stakeholders involved
- Exercise leadership skills including motivation & creativity
- Recognize the impact of setting milestones & estimating deadlines
- Develop interpersonal relationships through trust-building activities